Mills Mehr & Associates (MMA) was established in 2005 as an independent adjusting company based in the Tampa Bay area of Florida by the 3 company principals: Gary Mills, Bill Mehr and George Turnbull. We provide Property and Liability claims handling services, with a primary focus on handling day-to-day adjustments and appraisals, throughout the state of Florida.
Through hard work and diligence, we were able to expand our services in 2007 to include Delegated Claims Administration for both the London and domestic markets, and can manage claims throughout the United States. Currently, the company oversees claims in 49 states.
Our promise is to earn and maintain your confidence by always providing a complete and cost-effective product. Your needs are our first priority. We understand that we are your eyes and ears on the ground, and you need us to carry out our responsibilities with integrity and professionalism.
Our staff is dedicated to ensuring efficiency, lowering claim handling costs and increasing productivity for our clients. We accomplish this by adhering to each client’s specific guidelines. Rather than emphasizing what we can do for you, we prefer to listen to your direction and be responsive in every way. Our reports will be tailored to your exact needs and will be concise and documented so that you can decide how to proceed.
We have assembled a claims workforce that has embraced our ideals. Recruiting and training are crucial to our operation, because you depend on all of our people to act professionally. Our primary hiring goal is to identify personnel who are passionate about taking care of the client—and have shown it in their past performance. And of course, we require all of our claims staff to be highly effective at investigating, verifying, and resolving property and liability claims.
We also believe that taking care of our employees by providing the necessary tools and training, and fostering a “can-do” atmosphere, will help our workforce achieve the excellence for which we strive.